DOT Proposes New Consumer Protection Rules For Airline Ticket Refunds
By Nathalie Voit The Department of Transportation (DOT) is proposing new mandates for consumers seeking airline ticket refunds, according to a press release posted on the agency’s website on August 3. The DOT said the proposed rulemaking follows a surge in travel service complaints since early 2020 when the COVID-19 pandemic upended traditional air travel. The announcement [...]